Wells Fargo call recording settlement 2025 :-Wells Fargo has agreed to a $19.5 million class action settlement involving allegations of illegal call recording without proper consent. If you received a phone call between October 22, 2014, and November 17, 2023 from The Credit Cards Wholesale Purchasing Company or its affiliates while residing in California—or engaged in recorded calls with Wells Fargo between May 11, 2017, and May 11, 2023, in certain two-party consent states—you may be eligible for compensation.
This lawsuit alleges that Wells Fargo and its affiliates violated the California Invasion of Privacy Act (CIPA) and similar two-party consent laws in other states by recording calls without providing appropriate notice or obtaining consent.
Wells Fargo Call Recording Settlement 2025 Overview
| Feature | Details |
|---|---|
| Article Topic | Wells Fargo Call Recording Settlement |
| Total Settlement Amount | $19.5 million |
| Estimated Individual Payout | Up to $5,000 (varies by claim volume) |
| Claim Deadline | April 11, 2025 |
| Final Approval Hearing | May 20, 2025 |
| Eligible States | CA, CT, FL, IL, MD, MA, MI, MT, NV, NH, PA, WA |
| Contact Phone | 1-844-931-2273 |
| Official Website | [email protected] |
What Is This Settlement About?
This class action lawsuit stems from allegations that Wells Fargo and its partners—including The Credit Cards Wholesale Purchasing Company—recorded customer service calls without proper consent, violating CIPA and similar laws in other states.
To avoid further legal costs and reputational harm, Wells Fargo has agreed to settle the lawsuit without admitting wrongdoing. A portion of the settlement also relates to Priority Technology Holdings Inc., which handled call support services.
Who Is Eligible for Compensation?
You may be eligible if:
- You received a call from The Credit Cards Wholesale Purchasing Company or its subsidiaries in California between October 22, 2014, and November 17, 2023, or
- You participated in a customer service call with Wells Fargo between May 11, 2017, and May 11, 2023, while residing in one of the following states:
- California (CA)
- Connecticut (CT)
- Florida (FL)
- Illinois (IL)
- Maryland (MD)
- Massachusetts (MA)
- Michigan (MI)
- Montana (MT)
- Nevada (NV)
- New Hampshire (NH)
- Pennsylvania (PA)
- Washington (WA)
These states have strict two-party consent laws, meaning all parties must be informed before a call is recorded.
You are eligible whether or not you received a notification about the settlement. You simply need to meet the criteria and file a valid claim.
How Much Can You Claim?
Payouts depend on the number of valid claims submitted. Eligible individuals may receive:
- Up to $5,000 for documented, unauthorized call recordings
- Pro-rata cash payments for general eligibility without documentation
Only calls that were recorded without your consent during the eligible period qualify.
How to File a Claim
To claim your share of the Wells Fargo call recording settlement:
- Visit the official claim portal (typically listed in your notice or court filing)
- Submit your claim online or request a paper form
- Provide contact details and eligibility information
- Submit your claim by April 11, 2025
Payments may be sent via:
- Direct deposit
- Mailed check
- Electronic transfer
Important Dates
| Milestone | Deadline |
|---|---|
| Claim Submission Deadline | April 11, 2025 |
| Objection or Opt-Out Date | April 11, 2025 |
| Final Approval Hearing | May 20, 2025 |
Final Thoughts on the Wells Fargo Call Recording Case
This lawsuit reinforces the importance of consumer privacy rights in customer service interactions. If you were involved in one of the affected calls, filing a claim is an opportunity to receive compensation for a breach of trust.
| Homepage | sleepauthorities.com |
The settlement provides accountability for companies that fail to uphold proper consent protocols under state laws. Don’t miss this opportunity—file your claim by April 11, 2025, to ensure your eligibility.
For more details, contact the settlement administrator at 1-844-931-2273 or visit [email protected].
